Terms and Conditions

Introduction and Overview:

Briefly introduce Motabaqah ICT Distribution and its core areas of operation, emphasizing its role as a leading provider of Test & Measurement, ICT, and CCTV solutions in the GCC region.

Scope of Services:

Clearly outline the products and services offered by MTC, including Test & Measurement solutions, ICT products, CCTV systems, consultancy services, calibration services, and procurement solutions.

Authorized Representation and Partnerships:

Specify MTC’s status as the sole authorized technical representative, reseller, distributor, and service partner of Keysight’s products & solutions, emphasizing the expertise and support provided.

Corporate Information:

Provide details about Motabaqah ICT Distribution as a subsidiary of Motabaqah Holding Group, highlighting its multinational presence with headquarters in Riyadh, Saudi Arabia, and operating offices in UAE, Qatar, Kuwait, Bahrain, and Oman.

Quality Assurance and Accreditation:

Highlight MTC’s commitment to quality performance, accreditation to ISO and SASO standards for its calibration laboratories, and regular audits and certifications by international organizations.

Customer Support and Consultation:

Emphasize MTC’s dedication to customer satisfaction, including consultative sales, pre-purchase support, post-purchase support, and ongoing assistance to ensure business success for customers.

Terms of Sale and Procurement:

Detail the terms and conditions governing sales transactions, procurement processes, payment methods, delivery procedures, and any applicable warranties or guarantees.

Privacy Policy and Data Protection:

Address how MTC collects, uses, stores, and protects customer data in compliance with relevant data protection laws and regulations, ensuring transparency and confidentiality.

Intellectual Property Rights:

Specify the ownership and protection of intellectual property rights related to MTC’s products, services, trademarks, logos, and website content.

Dispute Resolution and Governing Law:

Establish procedures for resolving disputes, including arbitration, mediation, or litigation, and specify the governing law applicable to the terms and conditions.

Modification and Termination:

Reserve the right to modify or terminate the terms and conditions at any time, with or without prior notice, and outline the procedures for notifying customers of such changes.

Acceptance of Terms:

Require customers to explicitly agree to the terms and conditions before using MTC’s website, purchasing products, or availing services, indicating their acceptance through a checkbox or button click.